When you want to withdraw money from your Trine account, you need to register the details of the bank account you want to withdraw to, and also submit a document verifying the details. The document can be a print screen or official bank statement showing the required information.
1. Go to your Dashboard
When you're in the dashboard, click on the tab 'Transactions', and then 'Connect bank account'.
All the information is required in this step. If you're having problems finding the correct information, reach out to your bank. They should know where to find the correct account details.
2. After filling in all the fields, click on 'Next'
You will now be asked to upload a bank statement, or a print screen, showing the same information you just provided in the first step. This is required in the document:
- Your full name (which have to correspond with the name of your Trine-account)
- A bank logo
When the document is uploaded, it will be verified within 24-48 hours. If your document is rejected by any reason, we will get back to you, asking for further information, on a new document fullfilling the requirements.
When the verification is ready, you will be able to withdraw money from your account by choosing an amount. Note that it usually take between 24-72 hours for the money to reach your bank account.
For online banks (Revolut, N26 and more) we need some additional information.
- A second identification such as passport, ID card or driver's license (front and back)
- A utility bill to confirm your address (not older than 3 months)