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Multi-factor Authentication
Multi-factor Authentication

Why it is needed and how to set it up

Christian Genne avatar
Written by Christian Genne
Updated over a week ago

What is multi-factor authentication?

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a resource such as an application or online account. Rather than just asking for a username and password, MFA requires one or more additional verification factors, which decreases the likelihood of a successful cyber attack.

Why do I need it to gain access to Trine?

As an investor, this will improve your security by requiring you to identify yourself by more than a username and a password. Passwords and usernames are vulnerable to fraud or scams and can be stolen by third parties. Enforcing MFA means you will be safer from cyber criminals when investing with us.

How does MFA work?

MFA works by requiring additional verification information, referred to as an OTP (one-time password), when you log in or make a withdrawal. The OTP is either generated from an authentication app or sent to you via SMS, depending on your settings. Every time you log in you will be prompted to input your OTP to complete the login:

How do I activate it on

In order to activate MFA on you need to go to settings > security > activate MFA and then follow the steps below.

  1. Enter your account password and click Initiate

2. Once this is done you can select either App or Sms as your MFA method:

While the setup for SMS is easier, it is recommended to use an app if possible as it has higher security. An authentication app has the advantage over SMS of not needing to rely on your carrier; codes stay with the app even if a hacker manages to move your number to a new phone. And codes expire quickly, usually after 30 seconds or so.

2a. If you want to setup an app for MFA you will be required to scan the QR code using the app of your choice:

While any MFA app should work, Trine officially support Google Authenticator, Microsoft Authenticator and Lastpass.

Install the app of choice on your phone and scan the QR code in order to continue. (If you are already browsing Trine from your phone, simply tap the QR code and it will open the app for you.)

The app will now generate a One-time password that you need to enter in the field below the QR code and press Activate.

That's it, done!

Did you know?

If you have an Android phone or an iPhone with the Google Search or Gmail app, you can set up Google prompts to receive codes without needing a separate authentication app. You'll receive MFA prompts as push notifications on your phone that require a simple tap to approve.
2b. If you want to setup MFA using SMS, you will need to send a code to your phone, verifying it is yours:

Once the code is sent, you will need to verify it by entering it in the new input below the button and press Activate:

That's it, done!

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