# Trine Help Center

> Help center for Trine

## Getting Started at Trine

- [Are there any fees involved when investing with Trine?](https://help.trine.com/en/articles/6495657-are-there-any-fees-involved-when-investing-with-trine.md)
- [Who is a politically exposed person \(PEP\)?](https://help.trine.com/en/articles/6631860-who-is-a-politically-exposed-person-pep.md): This article describes who is a PEP.
- [Loan status definitions](https://help.trine.com/en/articles/6196492-loan-status-definitions.md): In this article, we explain the definitions of the loan statuses shown in your dashboard.
- [How do I invest?](https://help.trine.com/en/articles/2026952-how-do-i-invest.md): You're here and have completed your onboarding that's a first step! To make your first investment, follow this guide.
- [How do I sign up and verify my account?](https://help.trine.com/en/articles/6478120-how-do-i-sign-up-and-verify-my-account.md)
- [Who can invest?](https://help.trine.com/en/articles/2179423-who-can-invest.md): A checklist to see if you are able to invest with Trine.
- [Can I invest as a company?](https://help.trine.com/en/articles/2241432-can-i-invest-as-a-company.md): Step by step guide to setting up your company account.

## Investing with Trine

- [Early disbursement](https://help.trine.com/en/articles/6661029-early-disbursement.md): In this article, we explain why we sometimes do early disbursements.
- [What markets are we active in currently and what makes them good markets to invest in?](https://help.trine.com/en/articles/6679056-what-markets-are-we-active-in-currently-and-what-makes-them-good-markets-to-invest-in.md): In this article, we outline the core markets in which we are active and explain the rationale behind our investment decisions.
- [Currency exposure](https://help.trine.com/en/articles/6679328-currency-exposure.md): In this article, we describe the currency fluctuations that can occur.
- [Market movement: from SHS to C&I](https://help.trine.com/en/articles/6687025-market-movement-from-shs-to-c-i.md): In this article we describe why we shifted focus from SHS to C&I.
- [Debt Recovery Glossary](https://help.trine.com/en/articles/6698461-debt-recovery-glossary.md): In this article, you will find some explanations to help you better understand the terms related to our debt recovery process.
- [Investment protection offered by Trine](https://help.trine.com/en/articles/5086267-investment-protection-offered-by-trine.md): This article describes the type of investment protection offered by Trine.
- [How to calculate your predicted impact](https://help.trine.com/en/articles/6679384-how-to-calculate-your-predicted-impact.md): This article describes how you can preview the CO2 emissions avoided with the help of your investment.
- [Investment protection provided by the U.S. International Development Finance Corporation \(DFC\)](https://help.trine.com/en/articles/4966837-investment-protection-provided-by-the-u-s-international-development-finance-corporation-dfc.md): This article describes loans eligible for DFC investment protection and what the protection covers.
- [What is refinancing and how does it work at Trine?](https://help.trine.com/en/articles/3947830-what-is-refinancing-and-how-does-it-work-at-trine.md): General information regarding the refinancing option that is sometimes offered to investors.
- [What is Trine Rewards?](https://help.trine.com/en/articles/3941699-what-is-trine-rewards.md): Earn extra interest as a Trine investor.
- [How do repayments at Trine work?](https://help.trine.com/en/articles/1919819-how-do-repayments-at-trine-work.md): In this article, you can read more about repayments at Trine.
- [Which payment options are available?](https://help.trine.com/en/articles/1995183-which-payment-options-are-available.md): A quick overview of how payments work and what fees apply
- [What happens if a loan does not get fully funded?](https://help.trine.com/en/articles/2805488-what-happens-if-a-loan-does-not-get-fully-funded.md)
- [General Risks](https://help.trine.com/en/articles/2019654-general-risks.md): An investment is always associated with risks, and all or parts of the investment may be lost.
- [Profit Share Loans](https://help.trine.com/en/articles/8860726-profit-share-loans.md): What is a profit share loan?
- [Understanding the Annualised Return on Trine's Investment Platform](https://help.trine.com/en/articles/9189222-understanding-the-annualised-return-on-trine-s-investment-platform.md): XIRR
- [How do we price loans?](https://help.trine.com/en/articles/8304359-how-do-we-price-loans.md): In this article, we explain Trine’s method for pricing loans.
- [What Happens to My Investments If I Pass Away?](https://help.trine.com/en/articles/10575864-what-happens-to-my-investments-if-i-pass-away.md): Here’s how your investments will be taken care of if something happens to you, with guidance on transferring funds and managing assets.
- [Why do I need to verify my identity?](https://help.trine.com/en/articles/1921405-why-do-i-need-to-verify-my-identity.md): What does KYC stand for? And why and how is it an important part of what we do?
- [How do monthly investments and repayment handling work?](https://help.trine.com/en/articles/1921391-how-do-monthly-investments-and-repayment-handling-work.md): Things you should know about monthly investments and repayment handling
- [As an investor, how and when will I be repaid?](https://help.trine.com/en/articles/2831329-as-an-investor-how-and-when-will-i-be-repaid.md)
- [Can I reinvest money I get back from a loan?](https://help.trine.com/en/articles/2831283-can-i-reinvest-money-i-get-back-from-a-loan.md): In this article, we describe how to reinvest your repayments.
- [Information about taxes](https://help.trine.com/en/articles/2180162-information-about-taxes.md): This article contains general information. As an investor you are responsible for reporting your taxes and providing correct information.
- [What is my wallet?](https://help.trine.com/en/articles/2831295-what-is-my-wallet.md): In this article, we describe what a Trine wallet is.

## Learn about Trine

- [How does Trine work?](https://help.trine.com/en/articles/2912367-how-does-trine-work.md): How impact investments can save the planet and help sustainable growth.
- [Trine is regulated by the Swedish Financial Services Authority as a Payment Institution](https://help.trine.com/en/articles/6714200-trine-is-regulated-by-the-swedish-financial-services-authority-as-a-payment-institution.md): How is Trine regulated? What regulations does Trine fall under? Is Trine regulated by Finansinspektionen?
- [What is Trine's due diligence process?](https://help.trine.com/en/articles/2179324-what-is-trine-s-due-diligence-process.md): This article explains how Trine assesses and approves new borrowers.
- [Security in relation to loan note instruments](https://help.trine.com/en/articles/6114369-security-in-relation-to-loan-note-instruments.md): Asset-based lending.
- [How does Trine handle sensitive data and protect my privacy?](https://help.trine.com/en/articles/4859337-how-does-trine-handle-sensitive-data-and-protect-my-privacy.md): How Trine handles information and why we need to store certain data
- [How does Trine calculate the impact of Commercial and Industrial solar installations?](https://help.trine.com/en/articles/4699695-how-does-trine-calculate-the-impact-of-commercial-and-industrial-solar-installations.md): How do we estimate the CO2 avoidance and social impact? In this article, we explain the data and methods behind the numbers for C&I.
- [How is impact data presented?](https://help.trine.com/en/articles/4699597-how-is-impact-data-presented.md): In this article, we describe how impact is presented on your dashboard
- [How does Trine calculate the impact of Solar Home Systems?](https://help.trine.com/en/articles/2074652-how-does-trine-calculate-the-impact-of-solar-home-systems.md): How do we estimate the CO2 avoidance and social impact? In this article, we explain the data and methods behind the numbers for Solar Home Systems.
- [What happens if Trine goes bankrupt?](https://help.trine.com/en/articles/4679519-what-happens-if-trine-goes-bankrupt.md): This article describes what would happen if Trine goes bankrupt.
- [Which fees apply to the borrowers?](https://help.trine.com/en/articles/4269602-which-fees-apply-to-the-borrowers.md): In this article, we will explain how borrower fees work when taking out a loan from Trine.
- [What is your debt recovery process?](https://help.trine.com/en/articles/4130865-what-is-your-debt-recovery-process.md): What happens with late payments, loan restructurings, and if a loan defaults?
- [How does Trine make money?](https://help.trine.com/en/articles/2830524-how-does-trine-make-money.md)
- [How do families pay for their new solar home systems?](https://help.trine.com/en/articles/2831256-how-do-families-pay-for-their-new-solar-home-systems.md): In this article, we describe how families pay for SHS.
- [Risk Assessment](https://help.trine.com/en/articles/8027787-risk-assessment.md): In this article we explain Trine’s method of conducting risk assessments on borrowers.
- [Why is there a difference in interest rate between SHS and C&I loans?](https://help.trine.com/en/articles/8263455-why-is-there-a-difference-in-interest-rate-between-shs-and-c-i-loans.md): In this article, we look at the interest rates between SHS and C&I loans.
- [EU Crowdfunding Default Rate Disclosure](https://help.trine.com/en/articles/8459426-eu-crowdfunding-default-rate-disclosure.md): This article helps to describe the default rate.
- [Why does Trine need your information for the loss simulation?](https://help.trine.com/en/articles/8703784-why-does-trine-need-your-information-for-the-loss-simulation.md): This article describes loss simulation.
- [How is Trine regulated?](https://help.trine.com/en/articles/8541300-how-is-trine-regulated.md): In this article, we explore the regulations governing Trine, including whether it's regulated by Finansinspektionen and the impact of new EU crowdfunding rules.

## Manage my Trine account

- [How do I update my account information?](https://help.trine.com/en/articles/6478903-how-do-i-update-my-account-information.md): Update your name, email, phone number and tax country.
- [Where can I find my annual statement? \(taxes\)](https://help.trine.com/en/articles/6478715-where-can-i-find-my-annual-statement-taxes.md): In this article, we describe how to find information about your investments.
- [How do I make a withdrawal?](https://help.trine.com/en/articles/6478662-how-do-i-make-a-withdrawal.md): When getting repayments, you can choose to reinvest or withdraw your funds.
- [Information om Skattedeklaration](https://help.trine.com/en/articles/7021383-information-om-skattedeklaration.md)
- [Multi-factor Authentication](https://help.trine.com/en/articles/5299142-multi-factor-authentication.md): Why it is needed and how to set it up
- [Why has my expected repayment schedule changed?](https://help.trine.com/en/articles/4191030-why-has-my-expected-repayment-schedule-changed.md): If your first repayment was expected in June but has been delayed to July, this article explains the reason for the change.
- [How do I give feedback or make a complaint?](https://help.trine.com/en/articles/4214524-how-do-i-give-feedback-or-make-a-complaint.md): In this article, we will explain how to give us feedback or submit a complaint.
- [How do I change my password?](https://help.trine.com/en/articles/3684342-how-do-i-change-my-password.md)
- [How do I update my bank account?](https://help.trine.com/en/articles/2825555-how-do-i-update-my-bank-account.md): Follow these steps if you have switched banks and need to update your information.
- [How do I close my Trine account?](https://help.trine.com/en/articles/3710889-how-do-i-close-my-trine-account.md): If you would like to close your account, follow these steps.

## Spread the word

- [Can I give a Trine investment as a gift?](https://help.trine.com/en/articles/3312812-can-i-give-a-trine-investment-as-a-gift.md)

## USD loans

- [Why are we introducing USD loans?](https://help.trine.com/en/articles/6719066-why-are-we-introducing-usd-loans.md): In this article we describe why we are introducing USD loans and what it means to you as an investor
- [What will the dashboard look like after introducing USD loans?](https://help.trine.com/en/articles/6601580-what-will-the-dashboard-look-like-after-introducing-usd-loans.md): This article provides details about your updated dashboard.
- [Can I convert EUR in my wallet to USD?](https://help.trine.com/en/articles/6601195-can-i-convert-eur-in-my-wallet-to-usd.md): In this article, we describe how to convert EUR to USD in your Trine wallet, the cost of conversion, and the source of the FX rate.
- [Simplifying investments with synthetic currency loans](https://help.trine.com/en/articles/11065357-simplifying-investments-with-synthetic-currency-loans.md): In this article, we describe how synthetic currency loans work